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    Tickets & Booking Sign Out



    All FAQS >
    I don’t understand the ticketing?

    This year, we have taken a different approach to ticket prices to make the event affordable for all.

    We know that different people can afford different amounts so rather than sell the cheaper tickets to those who book first, we are suggesting you pay as much as you can!

    There are three simple things we ask you to consider when booking for Wildfires 2024:
    1) There are a number of limited tickets at the lowest possible price. We would like them to go to those who wouldn’t otherwise be able to attend.
    2) If you can afford to pay the standard ticket price, please do, and you will be helping others to come too.
    3) If you are feeling really generous, you can pay a little more than the standard price, which means you contribute to someone else’s ticket.

    In addition, as part of our commitment to students (18-25yrs) and young people, we have heavily discounted all tickets for these age groups to encourage everyone from all ages to be able to attend Wildfires 2024

    What is a Village or Hamlet?

    Villages and Hamlets are additional marquees, tables, chairs and electrics you can hire from Wildfires. There are a limited number of these available. Your Village or Hamlet is the perfect place to gather your community or church, eat together, shelter out of the rain and a central place for hanging out. Villages also come with a fire pit (wood provided daily).

    Please note, if you have registered a group this does not automatically mean you are able to camp together, only villages or hamlets are allocated space and these need to be booked separately.

    Please note applications for Villages and Hamlets are CLOSED for more details please email

    How do I book?

    Booking is easy, just head to the Booking Page book to come with your church or just you and your household.
    You’ll get a booking confirmation with your ticket for entry and then we’ll see you in the field.

    Can I purchase a carer ticket?

    If the full price ticket buyer can prove, by supplying documentation, that they are gaining support through one of the follow benefits, Personal Independence Payment (PIP), Disability Living Allowance (DLA), Employment and Support Allowance (ESA), Blue Badge or relevant medical documentation to support an injury such as a doctor’s note, then they are entitled to book one carer ticket along with their own ticket. Carer tickets need to be booked via the website.

    You will need to bring your relevant documentation with you to Wildfires, and will need to show the ticketing team your documentation if asked. 

    Can I get a discounted carers ticket?

    Yes you can! Please check our ticket accessibility page.

    My e-ticket isn’t downloading and printing correctly, what should I do?

    Sometimes printing directly from the internet can mean e-tickets print out a bit funny. If you try downloading your e-ticket and then printing it, the problem tends to go away!

    I have a question about my ticket, who do I contact?

    Please email to talk to one of our team.

    I’m not able to come to Wildfires anymore, can I get a refund?

    We’re sorry that you’re unable to come to Wildfires – we’ll miss you!!

    We operate a 14 day refund policy, if you are requesting a refund within 14 days of purchasing your ticket then we will happily refund.  

    I can’t find my e-tickets!

    Do not worry! All you need to do is log into your account you created when you ordered your tickets.

    Once you have downloaded your tickets, please print them out and bring them along with you where they will then be exchanged for wristbands on-site. We can’t wait for you to join us!

    Are you able to give me a discount?

    All Wildfires tickets are already discounted so unfortunately we’re not able to discount tickets further on an individual basis. We choose to make all our ticket prices as cheap as we are able to and as an event we have to fundraise large amounts of money to cover the losses that the event makes, which in part is due to our discounted prices.

    We do appreciate however that for some the cost may still be challenging, but as Wildfires is already ‘sponsoring’ a large part of the ticket price we encourage people to find their own way of supporting the cost of the tickets such as by asking their Church Leader for advice and support.

    Is there a service charge added to the ticket price?

    All costs are built into the cost of your ticket, so you won’t get any surprises.

    Can I pass my ticket onto someone else?

    The name on the e-ticket does not affect it’s use. Please feel free to pass your ticket onto someone else.

    Does my Wildfires event ticket include a camping ticket?

    You’ll need to purchase a camping ticket in addition to your Wildfires event ticket. The camping ticket covers the cost of a pitch for camping but you’ll need to arrange your own tent. Only Students and Adults need to purchase a camping ticket per person.