Ticketing FAQs - Wildfires Festival https://wildfiresfestival.com/faq-category/ticketing/ Thu, 21 May 2026 14:03:40 +0000 en-GB hourly 1 https://wordpress.org/?v=7.1.3 https://wildfiresfestival.com/wp-content/uploads/2024/11/cropped-cropped-fav-2024-1-32x32.png Ticketing FAQs - Wildfires Festival https://wildfiresfestival.com/faq-category/ticketing/ 32 32 What do I need to qualify for a bursary ticket? https://wildfiresfestival.com/faq/what-do-i-need-to-qualify-for-a-bursary-ticket/ Thu, 20 Feb 2025 15:15:06 +0000 https://wildfiresfestival.com/?post_type=faq&p=12955 If the cost of a Standard ticket would prohibit you from attending, then please do purchase a Bursary ticket. They are made possible by those who purchase a Donation ticket.

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]]> If the cost of a Standard ticket would prohibit you from attending, then please do purchase a Bursary ticket. They are made possible by those who purchase a Donation ticket.

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]]> Can I attend Wildfires just for the day? https://wildfiresfestival.com/faq/can-i-attend-wildfires-just-for-one-day/ Thu, 20 Feb 2025 14:47:21 +0000 https://wildfiresfestival.com/?post_type=faq&p=12951 We have had an overwhelming response to Wildfires Festival weekend tickets this year, and we are already SOLD OUT. The festival site will be at full capacity and so there will be no day tickets released this year.

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]]> We have had an overwhelming response to Wildfires Festival weekend tickets this year, and we are already SOLD OUT. The festival site will be at full capacity and so there will be no day tickets released this year.

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]]> I’m in a caravan / caravette / camper van / MPV / roof tent – what ticket do I need? https://wildfiresfestival.com/faq/im-in-a-caravan-camper-van-mpv-what-ticket-do-i-need/ Thu, 20 Feb 2025 14:37:49 +0000 https://wildfiresfestival.com/?post_type=faq&p=12949 Please book 1x caravan / driveable ticket per vehicle. You do not need to purchase any ‘tent camping’ tickets.

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]]> Please book 1x caravan / driveable ticket per vehicle. You do not need to purchase any ‘tent camping’ tickets.

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]]> I am camping in a tent with a church Village / in general camping – what ticket do I need? https://wildfiresfestival.com/faq/i-am-camping-in-a-tent-with-a-church-village-in-general-camping-what-ticket-do-i-need/ Thu, 20 Feb 2025 14:36:50 +0000 https://wildfiresfestival.com/?post_type=faq&p=12948 Please book a ‘tent camping’ ticket for every adult in your party; this applies to churches in the general camping area as well as those part of villages.

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]]> Please book a ‘tent camping’ ticket for every adult in your party; this applies to churches in the general camping area as well as those part of villages.

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]]> Can I purchase a carer ticket? https://wildfiresfestival.com/faq/can-i-purchase-a-carer-ticket-2/ Mon, 21 Jan 2019 10:55:32 +0000 http://wildfiresfestival.com/?post_type=faq&p=982 If the full price ticket buyer can prove, by supplying documentation, that they are gaining support through one of the follow benefits, Personal Independence Payment (PIP), Disability Living Allowance (DLA), Employment and Support Allowance (ESA), Blue Badge or relevant medical documentation to support an injury such as a doctor’s note, then they are entitled to […]

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]]> If the full price ticket buyer can prove, by supplying documentation, that they are gaining support through one of the follow benefits, Personal Independence Payment (PIP), Disability Living Allowance (DLA), Employment and Support Allowance (ESA), Blue Badge or relevant medical documentation to support an injury such as a doctor’s note, then they are entitled to book one carer ticket along with their own ticket. Carer tickets need to be booked via the website.

You will need to bring your relevant documentation with you to Wildfires, and will need to show the ticketing team your documentation if asked. 

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]]> My e-ticket isn’t downloading and printing correctly, what should I do? https://wildfiresfestival.com/faq/my-e-ticket-isnt-downloading-and-printing-correctly-what-should-i-do/ Mon, 21 Jan 2019 10:46:50 +0000 http://wildfiresfestival.com/?post_type=faq&p=975 Sometimes printing directly from the internet can mean e-tickets print out a bit funny. If you try downloading your e-ticket and then printing it, the problem tends to go away!

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]]> Sometimes printing directly from the internet can mean e-tickets print out a bit funny. If you try downloading your e-ticket and then printing it, the problem tends to go away!

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]]> I have a question about my ticket, who do I contact? https://wildfiresfestival.com/faq/i-have-a-question-about-my-ticket-who-do-i-contact/ Mon, 21 Jan 2019 10:46:24 +0000 http://wildfiresfestival.com/?post_type=faq&p=974 Please email info@wildfiresfestival.com to talk to one of our team.

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]]> Please email info@wildfiresfestival.com to talk to one of our team.

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]]> I’m not able to come to Wildfires anymore, can I get a refund? https://wildfiresfestival.com/faq/im-not-able-to-come-to-wildfires-anymore-can-i-get-a-refund/ Mon, 21 Jan 2019 10:45:53 +0000 http://wildfiresfestival.com/?post_type=faq&p=973 We’re sorry that you’re unable to come to Wildfires – we’ll miss you! We operate a 14 day refund policy, if you are requesting a refund within 14 days of purchasing your ticket then we will happily refund.  For all ticket enquiries, please contact the team on info@wildfiresfestival.com

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]]> We’re sorry that you’re unable to come to Wildfires – we’ll miss you!

We operate a 14 day refund policy, if you are requesting a refund within 14 days of purchasing your ticket then we will happily refund.  For all ticket enquiries, please contact the team on info@wildfiresfestival.com

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]]> I can’t find my e-tickets! https://wildfiresfestival.com/faq/i-cant-find-my-e-tickets/ Mon, 21 Jan 2019 10:45:26 +0000 http://wildfiresfestival.com/?post_type=faq&p=972 Do not worry! All you need to do is log into your account you created when you ordered your tickets. Always remember to check your spam folder as sometimes our emails end up there. Once you have downloaded your tickets, please print them out and bring them along with you where they will then be […]

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]]> Do not worry! All you need to do is log into your account you created when you ordered your tickets. Always remember to check your spam folder as sometimes our emails end up there.

Once you have downloaded your tickets, please print them out and bring them along with you where they will then be exchanged for wristbands on-site. We can’t wait for you to join us!

For any other ticket issues, please contact our team at info@wildfiresfestival.com

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]]> Is there a service charge added to the ticket price? https://wildfiresfestival.com/faq/why-is-there-a-service-charge-added-to-the-ticket-price/ Mon, 21 Jan 2019 10:44:18 +0000 http://wildfiresfestival.com/?post_type=faq&p=970 All costs are built into the cost of your ticket, so you won’t get any surprises.

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]]> All costs are built into the cost of your ticket, so you won’t get any surprises.

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]]> Can I pass my ticket onto someone else? https://wildfiresfestival.com/faq/can-i-pass-my-ticket-onto-someone-else/ Mon, 21 Jan 2019 10:43:52 +0000 http://wildfiresfestival.com/?post_type=faq&p=969 The name on the e-ticket does not affect it’s use. Please feel free to pass your ticket onto someone else if you are no longer able to attend.

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]]> The name on the e-ticket does not affect it’s use. Please feel free to pass your ticket onto someone else if you are no longer able to attend.

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]]> Does my Wildfires event ticket include a camping ticket? https://wildfiresfestival.com/faq/does-my-wildfires-event-ticket-include-a-camping-ticket/ Mon, 21 Jan 2019 10:43:28 +0000 http://wildfiresfestival.com/?post_type=faq&p=967 You’ll need to purchase a camping, caravanning, or glamping ticket in addition to your Wildfires event ticket. The camping ticket covers the cost of a pitch for camping but you’ll need to arrange your own tent. Glamping tickets include your luxury bell tents with double or single camp beds, bedding & blankets, side tables, extra rugs, camping […]

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]]> You’ll need to purchase a camping, caravanning, or glamping ticket in addition to your Wildfires event ticket. The camping ticket covers the cost of a pitch for camping but you’ll need to arrange your own tent. Glamping tickets include your luxury bell tents with double or single camp beds, bedding & blankets, side tables, extra rugs, camping lanterns, and deck chairs.

Only Students and Adults need to purchase a camping ticket per person.

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]]> Do I need camping tickets for my children? https://wildfiresfestival.com/faq/do-i-need-camping-tickets-for-my-children/ Mon, 21 Jan 2019 10:35:15 +0000 http://wildfiresfestival.com/?post_type=faq&p=949 No, this year we are excited that we can offer all under 18’s can camp free of charge. 

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]]> No, this year we are excited that we can offer all under 18’s can camp free of charge. 

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