close
  • Need to know
  • The Festival
  • Library
  • Donate
  • Book tickets

    Menu

    Catch Up Sign Out

    Library

    Why is there a service charge added to the ticket price?

    Back to all videos

    A 10% service charge will be added to all ticket prices. The service charge covers the large costs associated with ticketing events of this kind and include admin, customer service, card processing fees, development costs, production of wristbands and on-site ticketing & staff costs. These costs are spread across every individual who attends the event and your service charge is non-refundable.